Shipping policy

Shipping Policy

Last Updated: July 20, 2026

Thank you for shopping with NovaNest. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

United States: 7–15 business days
Canada: 7–18 business days
United Kingdom: 6–12 business days
Europe: 7–15 business days
Australia & New Zealand: 8–18 business days
Rest of the World: 10–25 business days

Delivery times are estimates and may vary due to customs, weather, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping on selected products or promotional orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to update.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's authorities. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct before placing your order. NovaNest is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.